Delete Your EaseCab Account

Last Updated: July 24, 2026

EaseCab accounts belong to taxi drivers and travel vendors. You can delete your account and the personal data attached to it at any time, in either of two ways.

Option 1 — In the app

1. Open EaseCab and go to the Profile tab.
2. Tap Settings.
3. Tap Delete Account and confirm.

Option 2 — By email

Send a deletion request from any address to support@easecab.com with the subject "Delete my account", and include the mobile number your account is registered with. We verify ownership of that number before deleting.

What gets deleted

• Your mobile number, name, profile picture, and bio
• Your vehicle details, base city, working city, and language preferences
• Your KYC verification records and any uploaded documents or vehicle photos
• Your posted ride leads and your contacted-rides history
• Your notification cities and all push-notification device tokens

What is retained, and for how long

• Payment records — subscription and transaction records are retained for 7 years as required under Indian financial and tax regulations. These contain only the amount, date, and payment-gateway reference — never your card, bank, or UPI details.
• Server logs — automatically deleted after 30 days. Logs never contain phone numbers, OTPs, Aadhaar details, or payment credentials.

How long deletion takes

Your account is deactivated immediately and you are signed out of every device. All data listed above is permanently erased within 30 days. Deletion is irreversible — a deleted account cannot be restored, and an active subscription is not refunded for the unused period.

Questions

Email support@easecab.com. See also our Privacy Policy.