Contact Us
Last Updated: September 14, 2026
EaseCab is operated by Easecab Mobility Solutions Private Limited. Reach us through any of the channels below — we answer in English, Hindi and Punjabi.
Registered office
Easecab Mobility Solutions Private Limited
Unit-39, Ekta Nagar, DMW Road
Patiala, Punjab 147001, India
support@easecab.com— for account, payment, verification and general support. We reply within 2 working days.
Phone
+91 62849 92669— Monday to Saturday, 10:00 AM to 7:00 PM IST. Closed on Sundays and public holidays.
What to contact us about
- Payments and refunds — see our Refund & Cancellation Policy first; it covers the common cases.
- Account deletion — you can do this yourself from the app; see the account deletion page.
- Login or account problems— include the mobile number your account is registered with. We never ask for your Aadhaar, bank or card details — never send them to us or to anyone claiming to be from EaseCab.
- Reporting a user or a fraudulent ride— include the ride details and the number involved.
- Privacy and data requests — see our Privacy Policy.
Grievance officer
For complaints that email support has not resolved, write to support@easecab.com with "Grievance" in the subject line. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.